Job Location: Larnaca

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PSP Operations & Settlement Specialist

Cyprus, Larnaca

About Paytiko:

Paytiko provides an all-in-one payment orchestration system, designed for modern digital businesses. We offer cutting-edge payment management technology, cost-effectiveness, and uninterrupted services through an easy-to-use interface, seamless integration, and a range of transaction management tools and features.

About the Role:

We are looking for a PSP Operations & Settlement Specialist to join the back-office operations team of a growing PSP company in Cyprus. This is an operational role focused on daily PSP activity, merchant settlements, acquirer reconciliation, exception handling, and operational reporting. The role requires strong attention to detail, Excel skills, and the ability to work with transaction-level data.

Responsibilities:

  • Perform daily reconciliation between gateway reports and acquirer reports.
  • Investigate transaction differences, including missing transactions, amount differences, refunds, chargebacks, reversals, and operational exceptions.
  • Communicate with acquirers regarding reconciliation gaps and report issues.
  • Verify that funds received from acquirers match reconciled reports and settlement data.
  • Prepare merchant settlement files for finance review and payment processing.
  • Operate the gateway system, including merchant setup, transaction review, and report generation.
  • Maintain reconciliation files, exception logs, settlement files, and open issue tracking.
  • Provide the finance department with accurate operational reports and supporting data when required.

Requirements:

  • Experience in PSP, fintech, acquiring operations, back-office operations, reconciliation, or settlement operations.
  • Excel skills, including formulas, lookups, pivot tables, and large data sets.
  • Strong attention to detail and ability to identify inconsistencies in transaction-level data.
  • Good English communication skills.
  • Ability to work independently, follow up on open issues, and escalate problems when needed.

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    Back to the Vacancies List Next Vacancy

    Business Development Manager

    Cyprus, Larnaca

    About Paytiko:

    Paytiko provides an all-in-one payment orchestration system, designed for modern digital businesses. We offer cutting-edge payment management technology, cost-effectiveness, and uninterrupted services through an easy-to-use interface, seamless integration, and numerous transaction management tools and features.

    About the Role:

    This is a full-time, on-site position based in Larnaca/ Cyprus. The role involves identifying and pursuing new business opportunities, maintaining relationships with existing clients, collaborating with internal teams to develop customized solutions, and analyzing market trends to support business growth strategies. The Business Development Manager will also be responsible for negotiating contracts and securing partnerships to drive revenue and achieve company objectives.

    Responsibilities:

    • Expand the business to any online business sector.
    • Execute the company’s business development plan by acquiring new customers/ merchants.
    • Retaining/ maintaining relationships with customers/ merchants to accomplish sales targets.
    • Develop business relationships/ potential partnerships with merchants, platforms, service providers, industry associations, media, and affiliates in cross-border eCommerce.
    • Support and present at marketing events organized by the Marketing Department and Business
    • Development Department, attend events in the cross-border eCommerce industry.

    Requirements:

    • Excellent English – verbal and written.
    • 2+ years of experience of hands-on sales and/or business development toward fintech operators, or with credit card processing providers.
    • Experience in cross-border eCommerce, online B2B, or familiarity with risk control of cross-border transactions are preferred.
    • Willing to travel, abilities to work independently with a highly self-motivated and innovative mind.
    • Proven track record and high familiarity in global Fintech markets.
    • Experience with eCommerce sellers/industry is a plus.
    • Access to industry related resources is an advantage.
    • Bachelor’s degree and above is a plus.
    • High interpersonal skills.

    Apply Now

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