Business Development Manager (Crypto Payments)

Work Format: Hybrid

About DexaPay

DexaPay is focused on delivering crypto payment solutions to businesses seeking efficient, secure, and flexible payment infrastructure. We are looking for a results-driven Business Development Manager to acquire and develop high-value clients, build strategic partnerships, and drive revenue growth within the crypto payments ecosystem.

Role Overview

As a Business Development Manager, you will be responsible for identifying, acquiring, and managing high-value clients and strategic partners. You will build strong relationships with clients, understand their payment processing needs, and provide tailored crypto payment solutions that support their business growth.

Mandatory requirement: Strong knowledge of cryptocurrency payments and the ability to confidently explain crypto payment flows, settlement mechanisms, transaction fees, and related operational processes to prospective clients.

Key Responsibilities

Business Development & Client Acquisition

• Identify, prospect, and acquire high-value clients across relevant industries and target markets.
• Build and manage a strong pipeline of merchants, strategic accounts, and business partners.
• Develop and execute business development strategies to achieve revenue and volume targets.
• Conduct negotiations with key decision-makers and close commercial agreements.
• Identify new market opportunities, industry trends, and potential strategic partnerships.

Client Relationship Management

• Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
• Act as the primary point of contact for key accounts, providing personalized support throughout the client lifecycle.
• Understand client business models, transaction volumes, payment requirements, and growth objectives.
• Coordinate with internal teams to ensure smooth onboarding, implementation, and ongoing account development.
• Identify opportunities to increase client transaction volumes, expand account usage, and strengthen partnerships.

Crypto Payments Expertise

• Demonstrate a strong understanding of cryptocurrency payment processing and the broader digital asset ecosystem.
• Understand crypto payment flows, including payment initiation, blockchain confirmation, settlement, and merchant payouts.
• Explain the differences between major cryptocurrencies and stablecoins, as well as the practical implications of using them for payments.
• Understand blockchain networks, network fees, transaction confirmations, wallet addresses, and the risks associated with incorrect transfers.
• Explain conversion and settlement options, including crypto-to-fiat and stablecoin settlement where supported.
• Understand payment processing models, transaction fees, liquidity considerations, refunds, and transaction reconciliation.
• Communicate the benefits, limitations, and operational risks of crypto payments to clients in a clear and commercially effective manner.
• Work closely with compliance, risk, and operations teams to support appropriate KYC/KYB, AML, and transaction-monitoring procedures.

Account Growth & Revenue Generation

• Develop account plans for clients and maximize their lifetime value.
• Monitor client performance, transaction volumes, revenue contribution, and growth opportunities.
• Identify upselling and cross-selling opportunities based on client needs.
• Negotiate pricing and commercial terms within company guidelines.
• Maintain accurate records of client interactions, pipeline activity, and forecasts in the CRM.

Cross-Functional Collaboration

• Work closely with sales, marketing, compliance, operations, product, and technical teams.
• Coordinate client integrations and resolve commercial or operational issues efficiently.
• Share market feedback and client requirements to help improve DexaPay’s products and services.
• Represent DexaPay at relevant industry events, conferences, and networking opportunities.

Requirements

• Proven experience in business development, sales, account management, or strategic partnerships within crypto payments, fintech, payment service providers (PSPs), or a related industry.
• Mandatory: Strong practical knowledge of cryptocurrency payments and payment processing workflows.
• Demonstrated ability to acquire high-value clients and manage VIP or strategic accounts.
• Understanding of cryptocurrencies, stablecoins, blockchain networks, wallets, transaction fees, and settlement processes.
• Familiarity with crypto payment gateways, merchant acquiring, or payment orchestration is a strong advantage.
• Strong negotiation, presentation, networking, and relationship-management skills.
• Commercially minded, proactive, and target-oriented, with a track record of achieving business development goals.
• Ability to communicate complex payment concepts clearly to both technical and non-technical stakeholders.
• Excellent written and verbal communication skills in English.
• Ability to work independently in a fast-paced, international environment.

What We Offer

• Hybrid work format in Larnaca, Cyprus.
• Paid annual leave and public holidays.
• Performance-based bonuses linked to KPIs and business results.
• Professional development and opportunities to grow within the crypto payments industry.
• Participation in industry events, conferences, and networking opportunities.
• Occasional business travel and opportunities to build an international professional network.
• A dynamic, international working environment.
• The opportunity to work with high-value clients and contribute directly to business growth.

Key Performance Indicators (KPIs)

• Number of qualified leads and new clients acquired.
• Monthly and quarterly processed transaction volume.
• Revenue generated from new and existing accounts.
• Conversion rate from qualified leads to active clients.
• Growth and retention of accounts.
• Client activation rate and time to first transaction.
• Pipeline value, deal closure rate, and sales forecast accuracy.
• Expansion of strategic partnerships and target-market presence.

The Ideal Candidate

The ideal candidate combines strong commercial instincts with hands-on knowledge of crypto payments. They can confidently engage with high-value merchants, understand their payment infrastructure requirements, negotiate profitable partnerships, and turn new business opportunities into long-term, revenue-generating relationships.

Crypto payments expertise is a mandatory requirement for this position!