Job Type: Remote

VoIP Engineer (Middle)

A leading global provider founded in 2006 headquartered in Israel and serves as a leading global provider of unified communications and Linux-based IP communication solutions. It serves over 500 large international enterprises, high-tech corporations, private companies, communication brands in the spheres of e-commerce, trading, finances, law and more. Among the company’s clients, there are such well-known brands as Toyota, Fedex, AT&T, Etoro, Burger ranch, Hebrew university, Pizza Hut and others.

Responsibilities:

  • Serve as the 2nd 3rd tier for customers seeking technical assistance on the company’s products over the phone, email or chat;
    Perform remote troubleshooting through diagnostic techniques and pertinent questions
    by customers;
  • Walk the customer through the problem-solving process;
  • Direct unresolved issues to the next level of support;
  • Provide accurate information on the company’s IT products and services;
  • Record events, issues and resolutions in logs;
  • Follow-up and update customer status and information;
  • Pass on any feedback or suggestion by customers to the appropriate internal team; Identify and suggest possible improvements on procedures.

Requirements:

  • Knowledge of VoIP Linux administration;
  • Asterisk Vicidial 1+ years of experience;
  • Understanding SIP&IAX protocols;
  • Scripting knowledge (at least one: Bash, PHP);
  • Networking;
  • English Upper-Intermediate.

We offer:

  • International clients and colleagues cooperation;
  • Competitive compensation level;
  • Paid vacations and sick leaves;
  • Knowledge sharing and training internal and external activities;
  • Flexible working schedule (8-17/9-18/10-19/) UTC+2;
  • Cozy modern office in the city center;
  • Remote work (you can work from anywhere in the world);
  • English speaking club with a teacher.
  • There are bonuses every 3 months after passing the probation period.
  • Vacation: 15 working days (they do not burn off the next year if they are not used).
  • Sick leave: 10 working days.

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    HW Analysis Customer Support Engineer

    The Company is looking for you as a Customer Support Engineer for a challenging position in supporting various automotive companies (OEMs) with the implementation of The Company’s own products. In this position you will need to analyze complex HW issues and work with different teams to find a solution.

    Location: Germany (Koblenz, Stuttgart, Munich)

    What will your day-to-day work look like?

    • You are the central point of contact for HW problems (FPD, CSI, etc.)
    • You understand and analyze problems and provide technical solutions if necessary You will be part of the company‘s Customer Support Team in Koblenz and work closely with the Platform Team, CM (Contractor Manufacture) and the customers (OEMs).
    • You will work directly with various teams (system, hardware, software, safety, cybersecurity and production control teams)
    • You will be exposed to and contribute to the development of the most challenging and inspiring product in the automotive space (fully self-driving cars and semi-self-driving cars).

    Requirements:

    • Bachelor’s degree in Electrical Engineering or equivalent technical field from a recognized institution
    • At least two years of experience in the verification and validation of ECU systems in the automotive electrical and electronics industry
    • Excellent understanding of electronic hardware and topology
    • Strong communication skills to communicate the benefits of technical decisions in your area of expertise to colleagues, management and other stakeholders, including customers
    • Experience working with oscilloscopes, signal generators, data acquisition systems, etc.
    • Willingness to work at least 2-3 days per week at customer site
    • Fluency in English and good communication skills

    Preferred Qualifications:

    • At least 3 to 5 years of experience in systems/EE/validation in the automotive industry, preferably ADAS-related products.
    • Knowledge of ECU manufacturing and testing.
    • Hardware analysis and debugging ability.
    • German speaking

    The Company is leading the mobility revolution with its autonomous-driving and driver-assist technologies, harnessing world-renowned expertise in computer vision, machine learning, mapping, and data analysis. Our technology enables self-driving vehicles and mobility solutions, powers industry-leading advanced driver-assistance systems, and delivers valuable intelligence to optimize mobility infrastructure. The

    Company pioneered such groundbreaking technologies as True RedundancyTM sensing, REMTM crowdsourced mapping, and Responsibility Sensitive Safety (RSS) technologies that are driving the ADAS and AV fields towards the future of mobility.

    • The Company was founded in 1999 and was acquired by Intel Corp in 2017. The Company started as a chip manufacturer.
    • Industry: Motor Vehicle Manufacturing Company size: 1,001-5,000 employees
    • The team consists of 10 people and is planned to extend it with 7-10 Senior developers.
    • Base in Israel, Westbury (America), Dusseldorf (Germany), Minato-ku (Tokyo)

    The mobility industry is changing rapidly, with once revolutionary safety features becoming standard, and self-driving systems and mobility solutions beginning to roll out across the globe.

    With our inherently scalable technological backbone, Company offers solutions to enhance safety in today’s mass market consumer vehicles, and for the cutting-edge of premium driver-assist. The company’s innovative self-driving systems can be implemented to disrupt various industries by turning them autonomous, all the way to fully self-driving vehicles and robotaxis.

    “Autonomous vehicles will only succeed when all of the technological pieces are built as a single integrated system, enabling synergies among all of its parts. It is a formidable task to build the full stack from silicon up to the full self-driving system – this is what the company has set out to do.

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      SDR (Sales Manager)

      We are actively looking for exceptional sales development representatives (SDR) This is an inside sales representative that focuses on outreach, prospecting, and lead qualification. Connecting with as many leads as possible and determining if they’re good customer fits.

      Nurturing prospects and when they are ready or have a requirement the SDR will BANT qualify and convert them to a marketing qualified lead (MQL) Our SDRs move leads through the sales pipeline. They connect and learn about our prospects’ IT businesses and needs. If a prospect is a good fit, SDRs schedule the next steps with our senior sales team.
      Identify prospect decision-makers and key stakeholders, uncover critical business issues, stimulate interest and communicate The Company’s value proposition while leveraging an Account-Based Marketing approach.

      Responsibilities:

      • Our SDR’s nurture, answer questions and send resources/assets/relevant content to potential customers.
      • Schedule demonstrations while making and tracking activities (email, phone, social)
      • Ensure a smooth hand-off of these leads to Strategic Sales Executives
      • Ensure 100% CRM data integrity- and enrich as you nurture
      • Stay current on industry issues/trends and competitive offerings.

      Requirements:

      We see our SDR’s as the first point of contact in showcasing our brand and our capabilities.

      This role is very important. Must be proficient in 365/ used CRM/ great telephone manner- and enjoy calling and nurturing our prospects / digital selling techniques / data-obsessed. Above all, you would be joining a friendly team with experts across the whole of IT. So, your personality and ethos of working as ONE team must be ingrained. We pride ourselves on delivering exceptional service from the initial call to the retention of long-term customers.

      We do IT differently

      Of course you can expect tailored IT solutions and 24/7, international support, along with an industry-leading team of IT support engineers delivering all the specialist services you need. But we do much more than that. We go the extra mile by putting you first, explaining things properly, and doing whatever we can to make the Client’s life easier, and all while tailoring our support to their exact specifications. In short, with us, you’ll get the results you deserve.

      We’re a Managed Services Provider and trusted IT solutions company.

      We take care of Client’s IT, so they have more time to focus on what you do best. With a range of trusted IT services, from support to security to maintenance, Clients can leave it all in the hands of our highly capable, industry-leading experts. Best of all, we do whatever we can to make Client’s life easier — so we’ve become as well known for our customer service as we are for our IT.

      Our IT engineers go the extra mile to put our clients first and tailor our services to their needs. Our accredited experience with Cyber Security helps us protect Client’s people and their data; enhance their network, to streamline their processes and connectivity; and even create Cloud storage, so there’s a secure, dedicated place for every file on their system.

      Even better, our Service Desk can manage it all for the Client, with level 1st, 2nd and 3rd line support available 24/7, 365 days of the year and adapted for any size of business. The way we work is completely agile, too. We’re committed to provide exceptional service.

      We have European coverage based from our offices in Germany, which means we serve companies anywhere in the world – even though we’ve been right here in Stevenage since 1998. We also work with both the private and public sectors.

      We’re accredited. Working with carefully selected partners, known for cutting-edge software and technologies, is just one more reason we’re trusted in the industry for our IT solutions and services. – Our partners include Microsoft, DELL Technologies, Arcservce, DELL OEM, Fujitsu and NetApp Gold, datto, BeyondSecurity to name a few.

      So, why choose us?

      • Managed Services Provider, founded in 1998 HO based in Stevenage, London and offices in Frankfurt Germany – delivering an outstanding 5-star service for SME’s Globally.
      • Our UK-based team is ready to support
      • Accredited experts Our trained, trusted, and certified IT engineers have extensive hands-on experience, and we’re proud to be accredited with Cyber Essential Plus for ISO 9001 & ISO 27001. Whatever the Client need, we’ll take care of it. Innovative and supportive Whether infrastructure or security, we’ll pull together the right IT solution for them, finding clever ways to solve even the most complex problems and explaining them in simple, straightforward terms.
        SDR (Sales Manager) for Primenet.docx
      • End-to-end service. We handle everything — from risk analysis to project management, delivery and review — and always focus on delivering quality and care.
      • It’s why we’re such a trusted service in the industry, and why clients come back to us again and again.
      • At our company our IT engineers are some of the best in their fields globally, for Dell EMC, Modern Datacentres and Cloud. Most MSPs say it, but we mean it! So why do companies partner with us? We have all bases covered to help the Client manage and support their Datacentre infrastructure more effectively.
      • Industry accreditation’s including ISO 9001 & 27001, we aim to compliment our customers business strategy and become their partner to success.
      Apply Now

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        Resident Engineer – SW Flashing (Shtuttgard)

        We’re looking for a Customer Support Engineer for a challenging position in supporting various automotive companies (OEMs) in their deployment of Mobileye products. In this position you will need to support flashing of next generation complex Mobileye Platforms.

        What will your job look like?

        • You will be at customer site to support flashing Software/Firmware on next generation Mobileye Electronic control units.
        • You will be responsible to automate flashing process and provide inputs to automation team for cross-platform ECU flashing.
        • You will needed to travel frequently to visit customer sites across Germany
        • You will understand and analyse problems and provide technical solutions where applicable
        • ● You will get to be exposed and be part of building the most challenging and inspiring product in the Automotive domain (full self-driving cars and semi self-driving cars)

        All you need is:

        • Bachelor’s Degree in Computer science or equivalent technical field from an accredited institution
        • A minimum of 1 year of experience as Resident Engineer or System verification Engineer in automotive industry
        • Deep understanding of Embedded systems, debug interfaces like JTAG, UART, ethernet
        • Experience in working with external memories eMMC, NOR, SPI
        • Provisioning of cybersecurity keys on to HSMs on high performance SOCs
        • Knowledge of protocols TFTP, SFTP, SCP, UDS, Over the air updates
        • Hands-on experience on using test benches
        • Ability to identify, troubleshoot and resolve issue during ECU flashing
        • Knowledge of communication Buses and protocols like CAN, CANFD, ETH, SOMEIP
        • Fluent English language and great communication skills Preferred Qualifications
        • A minimum of 2 years of System/SW/Validation experience in Automotive industry, ADAS related product preferred.
        • Experience in working with Vector debugging tools CANoe, CANanalyzer, etc is a added advantage
        • Advanced System/Software analysis and debug skills on test benches and vehicles
        • Ability to identify and analyse HW issues

        The Company is leading the mobility revolution with its autonomous-driving and driver-assist technologies, harnessing world-renowned expertise in computer vision, machine learning, mapping, and data analysis. Our technology enables self-driving vehicles and mobility solutions, powers industry-leading advanced driver-assistance systems, and delivers valuable intelligence to optimize mobility infrastructure. The Company pioneered such groundbreaking technologies as True Redundancy™sensing, REM™ crowdsourced mapping, and Responsibility Sensitive Safety (RSS)
        technologies that are driving the ADAS and AV fields towards the future of mobility. The Company was founded in 1999 and was acquired by Intel Corp in 2017. The Company started as a chip manufacturer.


        Industry: Motor Vehicle Manufacturing
        Company size: 1,001-5,000 employees
        The team consists of 10 people and is planned to extend it with 7-10 Senior developers.
        Base in Israel, Westbury (America), Dusseldorf (Germany), Minato-ku (Tokyo)
        The mobility industry is changing rapidly, with once revolutionary safety features becoming standard, and self-driving systems and mobility solutions beginning to roll out across the globe.


        With our inherently scalable technological backbone, Company offers solutions to enhance safety in today’s mass market consumer vehicles, and for the cutting-edge of premium driver-assist. The company’s innovative self-driving systems can be implemented to disrupt various industries by turning them autonomous, all the way to fully self-driving vehicles and robotaxis.

        Apply Now

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          AUTOSAR Embedded Software Engineer

          You will be joining a team of highly motivated and experienced Automotive Software
          developers.

          Responsibilities:

          • Working on in-vehicle networks (CAN, FlexRay, Ethernet, …)
          • Debugging on a bench and in a vehicle using Lauterbach debuggers and XCP
          • Developing and configuring Autosar modules, below the RTE
          • Creating and implementing software components on top of the RTE

          Requirements:

          • Advanced experience with AUTOSAR BSW and RTE, architecture, specifications, and configuration tools (TresOs)
          • Strong fundamentals programming in C, embedded system concepts, and software build process
          • Experience with software engineering process models (ASPICE3, ISO26262, Agile, MISRA C)
          • Experience with Vector products (CANoe, CANape, vFlash, VT)
          • Experience with debugging methods and tools (e.g., Trace32, CANoe)
          • Create design documents
          • Participate in Design & Code reviews
          • Familiar with MISRA C rules
          • Strong customer orientation, willingness to meet deadlines, and self-management skills
          • Deep passion for solving problems to resolution, including root cause analysis skills
          • Ability to work and collaborate in a dynamic team environment
          • Perform AUTOSAR embedded software integration
          • Troubleshooting and root cause analysis of issues
          • Participation in internal, customer, supplier, and OEM meetings

          Would be a plus:

          • Adaptive Autosar knowledge
          • Knowledge of scripting tools like Python, CAPL
          • Experience with software engineering tools (JIRA, GIT)
          • Experience with UDS protocol / Bootloader / OEM Specific

          The Company is leading the mobility revolution with its autonomous-driving and driver-assist technologies, harnessing world-renowned expertise in computer vision, machine learning, mapping, and data analysis. Our technology enables self-driving vehicles and mobility solutions, powers industry-leading advanced driver-assistance systems, and delivers valuable intelligence to optimize mobility infrastructure. The Company pioneered such groundbreaking technologies as True Redundancy™ sensing, REM™ crowdsourced mapping, and Responsibility Sensitive Safety (RSS) technologies that are driving the ADAS and AV fields towards the future of mobility. The Company was founded in 1999 and was acquired by Intel Corp in 2017. The Company started as a chip manufacturer.


          Industry: Motor Vehicle Manufacturing
          Company size: 1,001-5,000 employees
          The team consists of 10 people and is planned to extend it with 7-10 Senior developers. Base in Israel, Westbury (America), Dusseldorf (Germany), Minato-ku (Tokyo) The mobility industry is changing rapidly, with once revolutionary safety features becoming standard, and self-driving systems and mobility solutions beginning to roll out across the globe. With our inherently scalable technological backbone, Company offers solutions to enhance safety in today’s mass market consumer vehicles, and for the cutting-edge of premium driver-assist. The company’s innovative self-driving systems can be implemented to disrupt various industries by turning them autonomous, all the way to fully self-driving vehicles and robotaxis.

          Apply Now

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            Service Desk Infrastructure Engineer (1-2L Support)

            Responsibilities:

            • Providing 1st – 2nd Line Support
            • Delivering IT infrastructure projects
            • On board / Off board users
            • Assisting with customer’s connectivity
            • Supporting customer’s Firewall
            • Ensuring customers’ IT infrastructure is appropriately maintained, secure and fit for purpose
            • Troubleshoot to resolve issues related to hardware and software
            • Monitor networks
            • Escalate when necessary
            • Cisco Support

            Requirements:

            • Minimum 2 years’ experience providing IT Support on a similar level.
            • Experience troubleshooting to resolve issues.
            • Experience working with Windows 10 / 11
            • Experience working with and supporting Office 365
            • Knowledge of networking technologies- LAN/WAN/TCP/IP/DHCP
            • Active Directory experience
            • Driving licenceThe following would be desirable (but NOT)

            We do IT differently

            Of course you can expect tailored IT solutions and 24/7, international support, along with an industry-leading team of IT support engineers delivering all the specialist services you need. But we do much more than that. We go the extra mile by putting you first, explaining things properly, and doing whatever we can to make the Client’s life easier, and all while tailoring our support to their exact specifications. In short, with us, you’ll get the results you deserve.

            We’re a Managed Services Provider and trusted IT solutions company.

            We take care of Client’s IT, so they have more time to focus on what you do best. With a range of trusted IT services, from support to security to maintenance, Clients can leave it all in the hands of our highly capable, industry-leading experts. Best of all, we do whatever we can to make Client’s life easier — so we’ve become as well known for our customer service as we are for our IT.

            Our IT engineers go the extra mile to put our clients first and tailor our services to their needs. Our accredited experience with Cyber Security helps us protect Client’s people and their data; enhance their network, to streamline their processes and connectivity; and even create Cloud storage, so there’s a secure, dedicated place for every file on their system.
            Even better, our Service Desk can manage it all for the Client, with level 1st, 2nd and 3rd line support available 24/7, 365 days of the year and adapted for any size of business.

            The way we work is completely agile, too. We’re committed to provide exceptional service.
            We have European coverage based from our offices in Germany, which means we serve companies anywhere in the world – even though we’ve been right here in Stevenage since 1998.

            We also work with both the private and public sectors.
            We’re accredited. Working with carefully selected partners, known for cutting-edge software and technologies, is just one more reason we’re trusted in the industry for our IT solutions and services. – Our partners include Microsoft, DELL Technologies, Arcservce, DELL OEM, Fujitsu and NetApp Gold, datto, BeyondSecurity to name a few.

            Apply Now

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              Platform SW Analysis Engineer

              Platform SW Analysis Engineer position for Mobileye.docx

              The company is looking for a Customer Support Engineer for a challenging position in supporting various automotive companies (OEMs) in their deployment of Company products.
              In this position, you will need to analyze complex Platform SW issues and work with various teams driving for resolution.

              Responsibilities:

              • You will be the customer focal point for technical issues related to Platform SW (AUTOSAR, OTA update, Diagnostics, etc)
              • You will understand and analyze problems and provide technical solutions where applicable.
              • You will join the Company Platform SW analysis team in Germany working closely with Company SW development, suppliers, and customers (OEMs).
              • You will work directly with various internal teams (OS, sensors, MCU, etc)
              • You will get to be exposed to and be part of building the most challenging and inspiring product in the Automotive domain (full self-driving cars and semi-self-driving cars)

              Requirements:

              • Bachelor’s Degree in Computer science or equivalent technical field from an accredited institution
              • A minimum of 3 years of System SW analysis or System verification in the automotive industry
              • Excellent understanding of Systems Engineering
              • Understanding of Autonomous Driving Systems
              • Strong communication skills that translate the benefits of technical decisions in your field to colleagues, management, and other stakeholders, including customers
              • Hands-on experience in using test benches Experience in working with Vector debugging tools CANoe, CANanalyzer, etc
              • Knowledge of communication Buses and protocols like CAN, CANFD, ETH, SOMEIP
              • Willing to work on customer location at least 2-3 days per week
              • Willing to travel within Germany/Europe to take part in customer, and SW supplier workshops.
              • Fluent English language and great communication skills

              Preferred Qualifications

              • A minimum of 3-5 years of System/SW/Validation experience in the Automotive industry, ADAS-related product preferred
              • Knowledge of ADAS/Autonomous Driving systems
              • Advanced System/Software analysis and debug skills on test benches and vehicles
              • Experience with AUTOSAR-based systems, Network management, and communication modules

              The Company is leading the mobility revolution with its autonomous-driving and driver-assist technologies, harnessing world-renowned expertise in computer vision, machine learning, mapping, and data analysis. Our technology enables self-driving vehicles and mobility solutions, powers industry-leading advanced driver-assistance systems, and delivers valuable intelligence to optimize mobility infrastructure. The Company pioneered such groundbreaking technologies as True Redundancy™ sensing, REM™ crowdsourced mapping, and Responsibility Sensitive Safety (RSS)
              technologies that are driving the ADAS and AV fields towards the future of mobility. The Company was founded in 1999 and was acquired by Intel Corp in 2017. The Company started as a chip manufacturer.


              Industry: Motor Vehicle Manufacturing
              Company size: 1,001-5,000 employees
              The team consists of 10 people and is planned to extend it with 7-10 Senior developers.


              Base in Israel, Westbury (America), Dusseldorf (Germany), Minato-ku (Tokyo)
              The mobility industry is changing rapidly, with once revolutionary safety features becoming standard, and self-driving systems and mobility solutions beginning to roll out across the globe.

              With our inherently scalable technological backbone, Company offers solutions to enhance safety in today’s mass market consumer vehicles, and for the cutting-edge of premium driver-assist. The company’s innovative self-driving systems can be implemented to disrupt various industries by turning them autonomous, all the way to fully self-driving vehicles and robotaxis.

              Apply Now

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